DC Servicing (Sussex) Limited
DC Servicing (Sussex) Limited

------------------------------------------------------------------------------------------------------

  

M Baker   of Leatherhead

 

Thank you for the letter relating to the service of my Dyson. I was most impressed with the service your company provided by Danny. He did a most excellent job and far superior to the previous service I had four years ago from Dyson.

When Danny had completed the work he said it would be like a new machine. I have the distinct impression that it is working far better than when the Dyson was new.

 

Very many thanks

 

------------------------------------------------------------------------------------------------------

T Tucker  of Clemsford 

 

I wanted to say that we had our Dyson serviced today by the young man.... Sam.. He was a delight, friendly and knowlegable.

We are pretty sure that he did a good job, stripping the machine down (which we haven't seen before) and explaining the finer points for best performance.... He is a credit to your company.

 

 

 

Dear Sir,

 

I would just like to say how impressed I am with your customer service and your engineers.
 
I don't normally accept cold calls but Alex was so professional and genuine on the phone that I made an appointment for an engineer to come this evening at 5 pm.  As we live a bit off the beaten track I called your office to make sure that the engineer was on his way and knew where he was going and when Matt answered the phone he too was really professional and told me he would phone straight back.
 
Literally 2 minutes later Phil phoned to say he was outside. Again, an incredibly professional service from a very friendly and knowledgeable engineer. I was not pressured into buying any parts but after 6 years of neglect our Dyson did need a bit of a helping hand! Phil clearly explained the cost of the parts and showed me the new and worn parts so I was sure they were all needed.
 
As a result of this excellent service from all your team I have signed up for a one year contract and I am very pleased to have accepted the initial call from Alex.
 
I would not hesitate in recommending your company to anyone else and would ask that you pass on my thanks to Alex and Matt in your office and of course Phil.
 
I wish you and all at your company a very Merry Christmas and Happy and successful New Year.
 
Kind regards,
Sue
Camberley area

John, of Burwash in East Sussex

 

This is just a belated note to thank you for sorting out my vacuum cleaner which died in a cloud of smoke a few weeks ago.      Sorry not to have written sooner but the computer crashed as well!

We got off to a bad start did we not, with you man not coming when promised with no apology, and the next appointment was delayed by another day because he was running late and most unhappy, but all was well when SAM appeared!      Nothing was too much trouble and the job was done at the cost of only one cup of tea.    The "beast" has been working well since.

Once again my thanks.

 

 

 



9.00am-5.00pm

Monday - Friday

(don't bring your vacuum in)

( we will come to you!)

 

DC Servicing Sussex Limited

(Independent vacuum cleaner Service Centre)

Unit 5, Crawley Business Centre

Stephenson Way

Three Bridges

Crawley, West Sussex.

RH10 1TN

 

Please call us :

01293 871271

01293 871874

02033 254300

 

Or Email us :

dcservicing@gmail.com

 

Hourly appointments available for one of our engineers to visit you;

 

  Monday-Friday

first appointment 9am

last appointment 5pm

 

Print Print | Sitemap
© DC Servicing Sussex Limited